Outage in Bay of Plenty fibre network – We’re working fast to get you back on line

Our people

Our dedicated team is led by an experienced and engaged executive team and board. Our passion is ensuring that everyone in our region gets access to the best internet connectivity available.

Executive team

John Hanna

Chief Executive Officer

John is a highly experienced New Zealand Chief Executive with a strong track record in the technology sector.

John was the CEO of Network for Learning from 2012 – 2017, the CEO of Maxnet from 2009 – 2012 and the Chief Operating Officer of Simpl from 2006 – 2008.

Earlier roles included senior Executive positions with IBM, Computerland and SolNet Limited in New Zealand and Australia.

John is a member of the New Zealand Institute of Directors, a Trustee of the Professionelle Foundation, Chair of the Eat Right be Right Trust, and a Trustee of the Bright Future Trust.

Richard Riley

Chief Customer Officer

Richard oversees Tuatahi First Fibre’s key fulfilment operations, primarily the customer service delivery experience, provisioning, product development, industry and stakeholder relationships, and customer relationship, sales and marketing strategy.

Prior to being appointed COO, Richard was Tuatahi First Fibre’s Chief Marketing Officer, where he led projects to enhance the customer experience, drive year-on-year connections and revenue growth, and strengthen the company’s external profile and reputation.

A senior manager with over 20 years experience and insights across leading Australasian and European telecommunications and infrastructure with Vector, National Grid and Crown Castle, Richard has previously managed major commercial build programmes, established and run PMOs and driven significant acquisition, governance, sales and marketing outcomes.

Lyndon Templeton

Chief Network Officer

Lyndon is a skilled Programme Manager with decades of experience leading high calibre projects in the telecommunications and finance industries.

As Tuatahi First Fibre’s General manager of Build, Lyndon is responsible for ensuring the company’s efficient and safe delivery of build services to meet growing customer demands. He also leads the contract management of Tuatahi First Fibre’s technology, supply, and logistical partners.

Prior to his role as General Manager, Lyndon managed the deployment of the communal network build under Waikato Networks Limited. He moved to the telecommunications industry in 2011, after working for ANZ and also Craigs Investment Partners in various project management roles.

Hiramai Rogers

Chief Legal & Regulatory Officer

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Hiramai joined Tuatahi First Fibre in August 2012 to establish the company’s internal legal, governance, compliance and regulatory functions. Hiramai’s role is to ensure the business’s long term commercial success and provides regulatory advice and input to key strategies and contracts. His Team oversees the company’s compliance and governance functions and provides legal advice across all of the company’s business units.

Hiramai has represented the company before the Commerce Commission, Government stakeholders, Crown Infrastructure Partners, MBIE and the NZ Telecommunications Forum.

Hiramai has extensive experience in commercial and corporate law, having worked in private practice and in-house roles in New Zealand and Dubai, and is the Vice President of the ILANZ Committee.

Alister Ryan

Chief Digital Officer

Alister is responsible for implementing Tuatahi First Fibre’s digital transformation, maintaining & developing IT systems and running our PMO. He is passionate about using technology to assist in achieving our strategic objectives.

Alister brings deep industry experience in the Telecommunications sector having held senior roles with Chorus, Vodafone New Zealand, Spark NZ, Ericsson & Motorola. He has broad experience across strategy planning, portfolio management, architecture, delivery and procurement.

Joel Bettley

Chief Financial Officer

Joel leads the Tuatahi First Fibre finance and accounting function and is responsible for financial control, managing financial forecasting and budgeting, advising on strategic business and financial planning and Tuatahi First Fibre’s business intelligence and reporting function.

Joel was appointed CFO in September 2019. Prior to this, he held the role of Group Manager, Financial Accounting and Reporting for the WEL Group.

Joel previously held the roles of Head of Consumer Performance at Spark, Head of Product Finance at ASB Bank, a number of roles within the Commonwealth Bank of Australia, as well as a role in Corporate Finance at PwC.

Peter Ensor

Chief Technology Architect

Peter has been with Tuatahi First Fibre since December 2011 and was appointed as the CTA in August 2017. He has 13 years’ experience in the telecommunications industry and a further 14 years in computer-related industries.

As Tuatahi First Fibre’s CTA, Peter is responsible for the Asset Management Strategy delivering appropriate technologies, standards and practices to support robust and efficient operation of the fibre network, whilst protecting network performance, integrity and security.

Peter has held a variety of positions including Electrical Building Services Engineer, Principal Consultant and Lead Designer for SCADA systems within the New Zealand and overseas. He has also held the positions of Information Systems Manager, Business Development Technical Project Manager at an electricity lines companies, the Network Manager Wired Country and Compass Communications.

Board of directors

Mark Ratcliffe

Interim Chair

Mark was the CEO and Managing Director of Chorus Limited from its demerger from Telecom New Zealand (now Spark Limited) in 2011 until 2017, previously the Chief Executive of Chorus since 2008 (Telecom). Mark was Interim Chief Executive of Waka Kotahi (the New Zealand Transport Agency) for 14 months to February 2020.

Mark has strong regulatory experience in his involvement with both regulators and the policy makers that determine policy. He is respected by both the Government and opposition leadership. He is also experienced with both network maintenance and major capex projects, and is an accomplished leader of large multi-disciplinary teams in a large company in a fast moving industry. Having been a senior executive of major New Zealand companies for twenty years, including 6 years as a CEO, he brings a wealth of connections and senior experience.

In addition to being a Non Executive Director and the Deputy Chair of Tuatahi First Fibre, current major roles are Non Executive Director and Chair of First Gas, Independent Non Executive Director of ikeGPS and Non Executive Director and Chair of Spencer Henshaw.

Mark is also a Non Executive Director and Chair of Guildford Timber Company and WilliamsWarn Limited and a Board Member of Kaibosh Food Rescue.

Mark previously served as a Non Executive director of 2Degrees and Housing New Zealand (now known as Kainga Ora), a number of Telecom subsidiaries and from time to time a Telecom nominated board member on Telecom’s minority investments, including EDS NZ, Hutchison Australia and AOL7. Mark holds a Bachelor of Accounting, Huddersfield University, England (1981). He is a chartered member of the New Zealand Institute of Directors.

Pip Dunphy

Non-Executive Director

Pip has worked as a non-executive director for the last 13 years. Recent governance roles include gas and electricity transmission, funds management and healthcare. Current appointments are Abano Healthcare, Fonterra Shareholders Fund, Transpower Ltd, Dangerous Goods Compliance Ltd and ANZ Investments Ltd.

Pip’s skills as a director cover the areas of governance, strategy, finance, regulation, risk management and capital management. In addition to acting in the capacity as board chair she has been a member of the audit, risk, due diligence, takeover and regulatory committees.

Qualifications include B Hort Sci from Lincoln College and a CFA (Chartered Financial Analyst), from the CFA Society USA.

Gavin Kerr

Non-Executive Director

Gavin Kerr joined the Infrastructure Investments Team in October 2013 and is focused on investment management activities, as well as the origination and assessment of new investment opportunities. Gavin is a member of the Investment Committee for GDIF.

Gavin has been actively involved in the development of privately funded infrastructure businesses in various markets for more than 15 years, and for most of that time with the Macquarie Group. Gavin has been the chief executive of a number of infrastructure funds, a director of many infrastructure businesses, and a financial adviser to infrastructure projects.

Among Gavin’s past roles, he was the Chief Executive Officer of the Singapore listed Macquarie International Infrastructure Fund Limited, an owner and operator of a global portfolio of more than 10 infrastructure businesses with investments in the communications, toll roads, ports and renewable energy sectors. He was also the Chairman of Hua Nan Expressway, a 31km dual-carriage urban toll road in the city of Guangzhou, the capital of Guangdong province in China, and N3 Toll Concessions Pty Limited, a 420km toll road from Johannesburg to Durban, South Africa.

Prior to joining FSI, Gavin was an Executive Director at Macquarie Group, where he spent 17 years based in Sydney, Cape Town, Seoul and Singapore. His responsibilities included the development of Macquarie’s infrastructure funds business in new and emerging markets of Africa, the Middle East and Asia. Gavin’s responsibilities included infrastructure funds management, leading transactions and active asset management.

Gavin is a fellow of the Australian Institute of Chartered Accountants and has a Masters of Commerce from the University of New South Wales, Sydney.

Nagaja Sanatkumar

Non-Executive Director

Nagaja is a Professional Non-Executive Director with over 20 years’ international executive and leadership experience. Nagaja studied chemical engineering at IIT Bombay and then moved to the US for a consulting role with Deloitte, before completing an MBA from the University of Washington. Through progressively senior leadership roles in the USA for leading commercial and technology organisations (notably Amazon & Expedia), she brings deep expertise in General Management, Strategy, Digital Technology, eCommerce, Customer-led Innovation and Commercial Scale across a variety of industry verticals and corporate structures. She moved to NZ with her family in 2015, and now runs a consulting practice alongside her corporate governance roles at New Zealand Post, Meridian Energy and the Cawthron Institute. Her most recent executive role (as of 2019) in NZ was General Manager – Global Digital at icebreaker.

Nagaja is passionate about sustainable futures; the future of our planet and our children, consumer behaviours, education, science and technology, and its ever-changing socio-economic impact. She enjoys motivating and inspiring people to continuously raise their standards for collaboration, execution and learning.

Graham Cockroft

Non-Executive Director

Graham Cockroft became a professional non-executive director in 2022 and currently serves on the boards of AGL Energy Limited in Australia and Tuatahi First Fibre Limited in New Zealand.

Graham’s executive career includes over 30 years’ experience in the international energy industry, with roles in the UK, South America, New Zealand and Asia. His experiences have been across the energy chain and under different political, economic and regulatory regimes. He has a strong financial background and extensive experience in strategy and business development.

During his executive career Graham served as Group CFO at Sembcorp Industries, Singapore, CFO and COO at Contact Energy, New Zealand, and in various senior executive roles for close to two decades at BG Group, primarily in the UK and South America.

Graham has a Master of Commerce from the University of Otago (New Zealand) and a Masters in Finance from the London Business School. He is a Chartered Member of the New Zealand Institute of Directors.


Gregory Steven Patchell

Non-Executive Director

Greg joined the Tuatahi First Fibre Board in June 2022.

Greg has had a 32-year career in Banking and Telecommunications industries, in Central Government and now Corporate Governance.

Greg has held several roles in central government including as Head of Immigration New Zealand and prior to that leading core regulatory functions including the NZ Companies Office, Intellectual Property, Insolvency, and the establishment of CERT New Zealand – the Cyber Emergency Response Team.

He was also part of the government team that established the Ultra-Fast Broadband initiative that led to the original contracts with Northpower, WEL Networks – now Tuatahi Fibre First, Chorus and Enable Networks. 

Greg spent several years in executive roles at Telecom New Zealand (now Spark) including as the Group Technology Officer and lead the capital investment programme for the company for several years.

In his earlier career Greg spent a decade working in various roles at Westpac Bank in New Zealand and Australia in the technology areas - most relevantly leading Westpac New Zealand’s technology strategy & architecture function and as the head of Westpac Groups’ application architecture portfolio.

He holds a Bachelor of Science in Computer Science from Massey University.

Jachung Chong

Non-Executive Director

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