Scams and online safety

We take these cases very seriously. So please let us know if you’ve been the victim of a scam call so we can work to stop fraudsters in their tracks.

What to Look For

There are some things we’ll never ask you for over the phone. If someone claiming to be from Tuatahi First Fibre asks you any of these, it’s probably a scam.

• Request your password
• Request your passwords or bank details
• Threaten to disconnect your broadband
• Tell you that you’ve been hacked
• Request access to your personal computer or laptop

Please let us know if you have been the victim of a scam call so we can work to stop fraudsters in their tracks. Email us at security@tuatahifibre.co.nz.

For further information visit https://www.ownyouronline.govt.nz