Get the information you need and fill out our online duct order form
Check your address here to ensure you can get fibre as planned
Check out our developer section including online form for requesting installation
Get ahead of the game and book pre-installed fibre from boundary to home
Email us your request and we’ll get this sorted for you getfibreready@tuatahifibre.co.nz
Get all the installation detail you’ll need in our comprehensive installation guide
For your safety, it's important to know what's under the ground before you start any digging, staking, fencing or excavation work.
To organise a locate or request service plans, please visit www.beforeudig.co.nz. This includes our recently acquired fibre network in Hawke’s Bay, Taupō and Rotorua.
If you damage any of our network assets, please call us on 0800 833 622. We may need to apply a charge to repair any network equipment damaged as a result of not following these safety guidelines.
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