Outage in Bay of Plenty fibre network – We’re working fast to get you back on line

Fibre help for tradies

If you’re an electrician or builder working on a development connecting to the Tuatahi First Fibre network, you may be involved in carrying out the inside boundary work to get it connected. On this page you’ll find links to key resources and technical guides that will make life easier for you when connecting a development to the network.

Before U Dig

We are a proud member of the Before U Dig organisation.

If you plan to disturb the ground around any network equipment installed underground, ensure you follow the guidance at www.beforeudig.co.nz for your safety. If you damage our network assets please call us on 0800 833 622.

Thank you for understanding that we may need to apply a charge to repair any network equipment damaged as a result of not following these safety guidelines.