Understanding the benefits of fast, reliable internet access
What are business-grade fibre plans?
Business-grade fibre plans are designed for organisations that rely on fast, stable internet to operate every day.
They support the digital tools and services many businesses now depend on, including cloud-based systems, online payments, voice services, video meetings, security monitoring, remote access and customer-facing technology.
Compared with a standard residential fibre plan, business-grade fibre plans can provide access to higher-performance service options, enhanced support pathways, and greater flexibility for businesses with more demanding connectivity needs.
Your internet service provider (ISP) remains your first point of contact for plans, pricing and service support, while Tuatahi provides and maintains the fibre network connection.
Fibre broadband for businesses and commercial properties
Fast, reliable connectivity is essential for modern business. From cloud software and video calls to EFTPOS, phones, security systems and customer Wi-Fi, your business depends on a connection that can keep up.
Business-grade fibre plans give businesses access to high-performance fibre options designed to support productivity, reliability and growth delivered through your preferred internet service provider (ISP).
Whether you are running a small business, managing multiple sites, preparing a commercial property for tenants, or planning for future digital needs, we can help make sure your premises are fibre-ready.
What are the benefits of business-grade fibre?
Proven performance
When you need the job done right, choose fibre. Fibre provides consistently reliable and fast internet when you need it most.†
Flexibility to grow
No matter the size of your business, fibre is a future-proof choice. We offer a range of products and services, enabling your business to expand seamlessly.
Boost resilience with diversity
For businesses with high demands and risk, we offer additional circuits or custom fibre pathways to ensure continuous operation during primary circuit disruption.
Enhanced productivity
Fibre is ideal for data-intensive applications and cloud services, ensuring reduced downtime and enhanced productivity.
Priority support
All business connections are handled with dedicated, priority support, with most eligible for our rapid fault restoration service.*
† Click here for more information on fibre speed and performance measurements.
Fibre pre-installation for commercial properties
Make your commercial property more attractive and easier to connect by getting fibre installed before tenants need it.
If you own or manage a commercial property, pre-installing fibre can help future tenants get connected faster and reduce delays when they move in or change providers.
Having fibre ready to go can support a better tenant experience and help future-proof your building for modern business needs.
Why have fibre equipment installed?
Free installation
We are currently offering a free*, no-obligation installation of fibre equipment in your building.
This means that you can upgrade your property’s connectivity without any upfront costs, providing an immediate value-add for both current and prospective tenants.
Future-proofed technology
A fibre connection offers unparalleled speed and reliability†, making it a future-proof investment for your property.
As internet demands continue to evolve, having fibre access available ensures your property remains competitive and adaptable to emerging technologies.
Streamlined installation process
Our experienced team specialise in seamless fibre installation with minimal disruption to property operations.
We handle the entire process, from initial assessments and consenting to installation and reinstatements, ensuring a hassle-free experience for property managers and tenants alike.
Property improvement
Having a fibre-ready property is a permanent improvement that may enhance the value of your investment.
Tenant satisfaction
Offering high-speed fibre internet access can significantly improve tenant satisfaction and retention rates.
*For terms and conditions click here
How commercial fibre pre-installation works
1
Contact our Fibre Connect Team
Get in touch with your property details and let us know you are interested in fibre pre-installation.
2
We assess the property
We will review the site and confirm what is needed to make the premises fibre-ready.
3
We arrange access and approvals
Where required, we will work through access, consent and installation requirements with the appropriate property contacts.
4
Fibre equipment is installed
Once everything is confirmed, fibre equipment can be installed at the property.
5
Future tenants can connect more easily
When tenants are ready to order a broadband service, they can contact their preferred ISP and connect using the fibre infrastructure already in place.
Is your business or property ready for fibre?
Whether you need a connection for your own business or want to prepare a commercial property for future tenants, our Fibre Connect Team can help.
We can talk you through what is available, what information we need, and the next steps to get your site fibre-ready.
For more information contact our Fibre Connect Team on 0800 463 4273
Frequently asked questions
How do I get fibre connected?
Will my phone line still work over fibre?
Do other services work over fibre?
What are business-grade fibre plans?
How are business-grade fibre plans different from standard residential fibre plans?
Who should consider a business-grade fibre plan?
Do I buy a business-grade fibre plan directly from Tuatahi?
Can I get fibre installed before I have a tenant?
Why should I pre-install fibre in a commercial property?
Will installation disrupt business operations?
How long does installation take?
Who do I contact if there is a fault?
Can fibre support EFTPOS, phones, alarms and security systems?
Can I get a resilient or diverse fibre connection?
