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Promotion Specific Terms for Fibre Easy Campaign (the Promotion)

Place an order for a new fibre connection on our network and receive a $200 Prezzy® Card and complimentary In-home Tech Support!

In addition to our standard terms (which may be found here), these Promotion Specific Terms apply to the Promotion.  

‘Eligible Address’ means a residential address which received the $200 Prezzy Card offer via a Fibre Connect Ambassador, must have an existing Optical Network Terminal (ONT) installed and must be able to connect to our fibre network. You can check whether your address can connect to our fibre network here. Your Eligible Address must not have an existing fibre broadband connection.

‘In-home Tech Support’ is a session of up to one hour in where a Tuatahi representative will provide you with technical support to help you get your devices connected and running on our network. Our In-home Tech Support Terms and Conditions (which may be found here) apply. 

  • The Promotion is a limited-time offer and is valid for 14 days from registering your interest for this offer with a Fibre Connect Ambassador.  
  • To receive the Fibre Connection Gift, you must within 14 days of registering for this offer, purchase a fibre broadband plan from an Internet Service Provider (ISP) that results in a new connection to our fibre network. You will still be eligible to receive the Fibre Connection Gift if your new fibre connection is completed outside of this timeframe. 
  • We will send you the Fibre Connection Gift on completion of your new fibre connection. A fibre connection will be completed when we have activated the layer 2 fibre service at your Eligible Address, which happens after your ISP has placed your order with us. 
  • This Promotion is limited to one $200 Prezzy® Card per Eligible Address.  
  • For the purposes of this Promotion, we will collect certain personal information from you. In addition to the uses detailed in our end user terms, we will use this information to assist you to get connected to fibre broadband and provide you with updates about services that may be relevant to you. Your personal information will be held in accordance with our privacy notice which can be viewed here.