Great performance starts with the right foundation so make sure you’re on fibre and on a plan that matches your household’s needs - speeds and budgets vary.
Other factors that may impact your experience:
✔ Older or low-quality router
✔ Devices far from router or blocked by walls
✔ The age and quality of your devices
✔ Other electronics causing interference
✔ Slow Wi-Fi settings
Run a quick speed test to see if you’re getting what you pay for.
What affects performance most:
• Router age & quality
• Wi-Fi settings (2.4GHz vs 5GHz)
• Device capability
Easy wins:
• Ensure your router is in a central, open spot
• Raise it off the ground
• Keep it away from microwaves and other wireless devices (like some cordless phones) which can cause interference
• Restart router once a week
Check out these quick videos to learn more.
How to get the best out of your broadband – Part 1
How to get the best out of your broadband – Part 2
How to get the best out of your broadband – Part 3
How to get the best out of your broadband – Part 4
How to get the best out of your broadband – Part 5
How to get the best out of your broadband – Part 6
How to get the best out of your broadband – Part 7
Watch now
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