We’re pleased to announce our expansion into the South Island, with build activity now underway across a number of new Christchurch developments.
This programme will be delivered alongside our ongoing Tuatahi Central Fibre Limited (TCFL) simplification work, supporting a more consistent and streamlined network experience.
Timeline
Frequently asked questions
When will each location be live for ordering, and what are the expected build timelines?
How can we identify eligible addresses, and will services be available through standard ordering channels?
Are there any exclusivity considerations we should be aware of?
How will the Christchurch POI operate in practice, and will all South Island traffic backhaul there or are additional POIs planned?
What handover options will be available, and what is required to connect?
What is the tail extension service, how does it work, and what are the commercial and technical requirements?
Are there any performance impacts, and how will it be ordered and provisioned?
Which Nokia ONT will be introduced, and what are its capabilities?
Will there be any changes to provisioning, installation, voice (ATA), VLANs or service configuration?
How closely will this align with existing Tuatahi standards?
Who should we contact for support or escalations?
Are there any introductory offers or constraints?
To view informers relating to our South Island network expansion, please visit our Informer Library.
Glossary
POI
Point of Interconnect – where a Retailer can take traffic from Tuatahi First Fibre
TR69
A broadband forum method for configuring voice on the ONT
ATA
Analogue Telephone Adapter
Questions
If you have any questions, please contact Keegan McCarthy, Head of Product and Customer Innovation, or Geoff Clarke, Strategic Account Executive.
