South Island Expansion

We’re pleased to announce our expansion into the South Island, with build activity now underway across a number of new Christchurch developments. 

This programme will be delivered alongside our ongoing Tuatahi Central Fibre Limited (TCFL) simplification work, supporting a more consistent and streamlined network experience.  

Timeline

    FAQs

      When will each location be live for ordering, and what are the expected build timelines?
      How can we identify eligible addresses, and will services be available through standard ordering channels?
      Are there any exclusivity considerations we should be aware of?
      How will the Christchurch POI operate in practice, and will all South Island traffic backhaul there or are additional POIs planned?
      What handover options will be available, and what is required to connect?
      What is the tail extension service, how does it work, and what are the commercial and technical requirements?
      Are there any performance impacts, and how will it be ordered and provisioned?
      What Nokia ONTs will be introduced and what are their capabilities?
      Will there be any changes to provisioning, installation, voice (ATA), VLANs or service configuration?
      How closely will this align with existing Tuatahi standards?
      Who should we contact for support or escalations?
      Will pricing align with North Island products, and will all current Bitstream and Hyperfibre plans be available?
      Are there any introductory offers or constraints?

      Glossary

      POI

      TR69

      ATA

      Questions

      If you have any questions, please contact Keegan McCarthy, Head of Product and Customer Innovation, or Geoff Clarke, Strategic Account Executive. 

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