Technical support
For technical support or order queries, please email the Tuatahi First Fibre Customer Care team at info@tuatahifibre.co.nz or phone 0800 342 735
Download below
Address datasets
Adtran Network Equipment
Assurance escalation matrix
Cancellations
Fulfilment escalation matrix
Point of Interconnection (POI) locations
Pole remediation
RSP Portal User Guide
ONT Technical Specifications and trouble-shooting guide