Outage in Bay of Plenty fibre network – We’re working fast to get you back on line

Getting the most out of your connection

Your fibre connection will work best with the right setup at your place. Here’s some handy tips.

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Want to know more about fibre?

Check out these quick videos to learn more.

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Fibre installation

Learn what’s involved when our team installs fibre.

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Connection process – single-dwelling units

Learn how we connect fibre in single-dwelling units i.e. standalone houses. 

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Connection process – multi-dwelling units

Learn how we connect fibre in multi-dwelling units, apartments, flats and shared driveways.

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Activating your ONT

Learn how to connect to fibre when you already have an ONT.

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Understanding consents

In some situations, we’ll need to sort out consents for you. Here’s how we take care of it.

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Getting the most out of your connection

Your fibre connection will work best with the right setup at your place. Here’s some handy tips.